Refund and Returns Policy

Digital Products

Because the products sold by Values Driven Behavior are digital downloads that are available immediately after purchase, purchases are generally non-refundable once the digital files have been accessed or downloaded.

I want you to feel confident in your purchase. If you experience a technical problem accessing your files, receive an incorrect file, or encounter another issue with your order, please contact me at michelle@valuesdrivenbehavior.com so I can help resolve the problem.

If you believe you made a purchase in error or have another concern about your order, please contact me. Refund requests will be considered on a case-by-case basis when appropriate.

Digital Product Use

Unless otherwise stated on the individual product listing, purchases are for use by the individual purchaser. Files may not be resold, redistributed, shared publicly, uploaded to shared resource libraries, or otherwise distributed to others.

Resources may be printed or reproduced as reasonably necessary for the purchaser’s own professional, educational, or personal use in accordance with the terms provided with the resource.

Need Help?

Questions about an order or difficulty accessing a download? Contact:

Michelle Szydlowski, BCBA
Values Driven Behavior
michelle@valuesdrivenbehavior.com